Shipping Policy
Last Updated: January 2026
At Mejame, we are committed to providing a transparent, reliable, and efficient shipping experience. This Shipping Policy outlines how orders placed on mejame.com are processed, shipped, and delivered. It includes important details regarding timelines, shipping fees, delivery expectations, and customer responsibilities.
By placing an order with Mejame, you agree to the terms outlined in this Shipping Policy.
1. Order Processing Overview
All orders placed through our Website are processed promptly to ensure timely delivery. Our fulfillment system is designed to minimize delays while maintaining quality control at every stage.
- Processing Days: Monday – Friday
- Cut-Off Time: 5:00 PM EST
- Handling Time: 1 business day
Orders placed before 5:00 PM EST on a business day will typically begin processing the same day. Orders placed after this cut-off time, on weekends, or on public holidays will be processed on the next business day.
2. Shipping Timeframes
After processing, orders are shipped via trusted carriers and delivered within the estimated timeframe below.
| Stage | Estimated Time | Details |
|---|---|---|
| Order Processing | 1 Business Day | Order verification, picking, packing, and dispatch preparation |
| Transit Time | 2 – 8 Business Days | Shipping time depending on destination and carrier |
| Total Delivery Time | 3 – 9 Business Days | From order placement to delivery |
Please note that these are estimated delivery times and may vary due to factors outside our control.
3. Shipping Fees
| Shipping Method | Cost | Details |
|---|---|---|
| Standard Shipping | $6.99 | Flat rate applied to all orders |
The flat shipping rate covers handling, packaging, and delivery services. There are no hidden fees added after checkout.
4. Delivery Carriers
Mejame partners with reputable logistics providers to ensure consistent and reliable delivery:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx (Federal Express)
Carrier selection is determined based on shipping efficiency, destination, and operational factors.
5. Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.
- Tracking information is typically available within 24–48 hours after shipment
- You may use the tracking number to monitor your shipment directly on the carrier’s website
If you do not receive tracking details, please contact our support team for assistance.
6. Shipping Locations
Mejame currently ships primarily within the United States. If international shipping becomes available, it will be clearly indicated on our Website.
Customers are responsible for ensuring that their shipping address is complete and accurate at the time of purchase.
7. Address Accuracy & Delivery Responsibility
Providing accurate shipping information is essential for successful delivery. Mejame is not responsible for delivery issues caused by incorrect or incomplete addresses.
Possible outcomes of incorrect address details include:
- Delayed delivery
- Returned packages
- Additional shipping charges for reshipment
8. Delivery Delays
While we strive to meet all estimated delivery times, delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Carrier operational delays
- High shipping volumes during peak seasons
- Public holidays
- Incorrect shipping details
Mejame is not liable for delays caused by external factors, but we will assist customers in tracking and resolving delivery issues.
9. Lost, Stolen, or Damaged Packages
Lost Packages
If your package appears to be lost in transit, please contact us. We will coordinate with the carrier to investigate and determine the appropriate resolution.
Stolen Packages
Once a package is marked as delivered by the carrier, Mejame is not responsible for theft or loss at the delivery location. Customers are encouraged to choose secure delivery addresses.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and provide supporting photos. We will review the case and offer a replacement or refund where applicable.
10. Order Modifications & Cancellations
Orders may only be modified or canceled before processing begins.
- Requests must be submitted as soon as possible
- Once processing or shipping begins, changes are no longer possible
Please refer to our Cancel/Change Order Policy for detailed information.
11. Multiple Items & Split Shipments
In some cases, orders containing multiple items may be shipped separately to optimize delivery times. Customers will receive separate tracking numbers for each shipment if applicable.
12. Taxes & Duties
For domestic orders, applicable taxes are calculated at checkout. Mejame is not responsible for additional fees imposed by local authorities outside standard transactions.
13. Customer Support
Our support team is available to assist with any shipping-related inquiries.
Email: support@mejame.com
Support Hours: 8:00 AM – 5:00 PM (EST), Monday – Friday
14. Policy Updates
Mejame reserves the right to update this Shipping Policy at any time. Any changes will be reflected on this page with a revised date.
15. Summary
| Category | Details |
|---|---|
| Handling Time | 1 Business Day |
| Transit Time | 2 – 8 Business Days |
| Shipping Fee | $6.99 Flat Rate |
| Carriers | USPS / UPS / FedEx |
| Cut-Off Time | 5:00 PM EST (Mon–Fri) |
Thank you for choosing Mejame. We are dedicated to delivering your order efficiently and providing a dependable shipping experience every time you shop with us.